Looks like your exchange is not activated correctly. The
status value at
health shows the exchange activation status.
Can you try to restart your exchange first by running
hollaex restart, and check the exchange status again?
Regarding the 404 error you’ve got on the web browser, please confirm that you called
mydomain.com/v1/health, not just plain
mydomain.com. For accessing HollaEx API, the path always should start with
After hollaex restart IM see status Calling the exchange health page (http://localhost/v1/health) …502 Bad Gateway
502 Bad Gateway
And now still same status false
If you are still seeing the status as false, can you also try to completely terminate your current exchange and start over?
hollaex terminate command to terminate your exchange, and run
hollaex setup to set up the exchange from a scratch one again.
Please make sure that you don’t have any important data on the exchange.
If you still face the issue even after you started all over, please contact to firstname.lastname@example.org. Our support team could give you some additional help.